Privacy Policy

The Woodhouse Hub

Last updated: February 2026

This Privacy Policy explains how The Woodhouse Hub (“Platform”, “Service”) collects, uses, and protects your personal data. The Woodhouse Hub is operated by McKeon Digital Ltd (“we”, “us”, “our”).

By using The Woodhouse Hub, you agree to this Privacy Policy.

1. Who We Are

The Woodhouse Hub is a community-driven local business directory focused on Mansfield Woodhouse.

Data Controller:

McKeon Digital Ltd

Company No: 16956031

Registered Office:

3rd Floor, 86–90 Paul Street

London

England

United Kingdom

EC2A 4NE

2. What Data We Collect

We may collect the following information:

A. Account Information

When you create an account:

Name (if provided)
Email address
Profile image (if provided via login provider)
Account role (user, business, mod, admin)

Authentication is handled via Google or Facebook login.

We do not store your Google or Facebook passwords.

B. Business Information

If you register a business:

Business name
Description
Category
Phone number
Website or social links
Logo or images
Approval and verification status

C. Reviews and Replies

When you leave a review or reply:

Star rating
Written content
Your account ID
Date and time

D. Reports

If you report content:

Reason for report
Optional comment
Your account ID
Target of the report

E. Technical Data

We may automatically collect:

IP address
Browser type
Device type
Basic usage analytics
Server logs

This is used for security, debugging, and improving the platform.

3. How We Use Your Data

We use your data to:

Provide access to The Woodhouse Hub
Manage user and business accounts
Display business listings
Display reviews and ratings
Moderate content
Respond to reports
Prevent abuse and fraud
Improve platform performance
Maintain security

Data collected may be used by McKeon Digital Ltd for marketing purposes. For more information, see McKeon Digital’s Privacy Policy.

We do not sell personal data.

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

Consent (e.g. submitting reviews)
Contractual necessity (providing platform access)
Legitimate interests (moderation, security, platform improvement)
Legal obligations where required

5. Reviews and Public Content

Reviews, ratings, business replies, and business profiles are publicly visible.

Do not submit personal information you do not want publicly displayed.

6. Verification Badges

Verified Local badges indicate that basic checks have been carried out by administrators.

Verification does not imply endorsement or guarantee of services.

7. Data Storage

All data is stored securely on servers managed by McKeon Digital Ltd.

Uploaded images are stored locally on our infrastructure.

We take reasonable steps to protect data but cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies for:

Authentication
Session management
Basic analytics

You may disable cookies in your browser, but parts of the Platform may not function correctly.

9. Sharing of Data

We do not share your personal data with third parties except:

Authentication providers (Google/Facebook)
Hosting or infrastructure providers where required
Legal authorities if legally compelled

10. Account Suspension and Moderation

We reserve the right to suspend or ban accounts for misuse.

Data associated with banned accounts may be retained for moderation, legal, or safety purposes.

11. Data Retention

We retain data only as long as necessary to operate the Platform or comply with legal obligations.

You may request deletion of your account at any time.

Some data (such as reviews) may remain anonymised for platform integrity.

12. Your Rights (UK GDPR)

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability

Requests can be made by contacting us.

13. Children

The Woodhouse Hub is not intended for users under 16 years of age.

We do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy at any time.

Continued use of the Platform constitutes acceptance of changes.

16. Contact

For privacy-related queries, contact: