🌿 Community Guidelines

The Woodhouse Hub is a community-driven platform built to help people around Mansfield Woodhouse find genuine local businesses, charities, and groups.

To keep things fair, friendly, and useful for everyone, we ask that all users follow the guidelines below.

By using The Woodhouse Hub, you agree to these rules.

🤝 Be respectful

Treat others how you'd expect to be treated in real life.

That means:

• No abuse, harassment, or bullying
• No threatening language
• No discrimination of any kind
• No personal attacks

Healthy discussion and honest feedback are welcome – abuse is not.

⭐ Reviews must be honest and fair

Reviews are a big part of the platform and help others make informed decisions.

Please only leave reviews that:

• Are based on your genuine experience
• Are truthful and accurate
• Focus on the service provided

Reviews must not include:

• Threats or violent language
• Personal insults
• Hate speech
• False or misleading claims
• Private personal information

Negative reviews are allowed if they're genuine and respectful.

🏪 Businesses and groups must be genuine

All businesses and groups listed on The Woodhouse Hub must:

• Be real and genuine
• Be relevant to Mansfield Woodhouse
• Provide accurate information

Fake listings, misleading details, or spam will be removed.

✅ Verified Local badge

Some businesses may display a Verified Local badge.

This means basic checks have been carried out by moderators to confirm the business appears genuine and local.

Verification:

• Is not paid
• Is not automatic
• Does not mean endorsement or guarantee of quality

🚫 No spam or self-promotion abuse

Please don't:

• Spam reviews or comments
• Post the same content repeatedly
• Use the platform only to advertise without engaging properly

Businesses should only promote themselves through their own listings.

🚩 Reporting content

If you see something that looks wrong, you can report it directly through the platform.

Reports are reviewed by moderators and may result in:

• Content removal
• Listing removal
• Account suspension or ban

Please don't misuse the report system.

🛡️ Moderation decisions

Moderators aim to be fair and consistent.

Content may be removed if it breaks these guidelines, even if you disagree with the decision.

Repeated or serious rule-breaking may result in account suspension or permanent bans.

📍 Not recommendations or endorsements

The Woodhouse Hub is a local directory, not a recommendation service.

Businesses and groups listed are independent and responsible for their own services or activities.

Users should always make their own judgement before engaging with any listing.

🔄 Changes to guidelines

These guidelines may be updated as the platform grows and improves.

Continued use of The Woodhouse Hub means you accept the latest version.

💬 Help shape the platform

The Woodhouse Hub was built from local feedback – and that continues.

If you have ideas, suggestions, or concerns, you can submit feedback directly through the site or via the community group.